Getting Started

Inreact 101

Guides to get you going


The Inreact Portal is our central hub where you'll find your Projects and you'll be able keep up with their Tasks, Invoices, Files and more. The Portal is also where you'll submit Tickets when you're stuck, have a question, or just want to say hi!

Simply follow the link in your Welcome Email, enter your username & password or go to

Tickets are communications between you and Inreact and are all handled via our Portal. Instead of having a mish-mash of emails, texts and messages across a variety of devices and accounts, all Tickets are easily acccessed from one central location. This streamlines and speeds up our ability to serve you better? Tickets can be submitted here.

Not at all. You can reply conveniently via email where all your communications get logged automatically in the Portal. Magic.

Definitely! You can call us at 1 (855) 446-7322 and we'll be glad to speak to you. However, keep in mind, that a Ticket will nevertheless be created and followed-up on--when you call our office, our software will automatically create one for you. We value all of our customers and as such there's a set schedule in which we adhere to provide the absolute best service for you.
Yes we do. We offer Service Plans for our customers that need access to faster Ticket response time as well as a reduced hourly rate, website security, backup and all around peace-of-mind.
Absolutely! You can securely pay for our Services via our website or Portal. Simply log in or follow the links found in the Invoice's email. You can pay with Visa, Mastercard, Discover, American Express and check, all online. Pay Online Now.


  • Complete Video Tour

    In this video, you'll learn about effective online strategies and how you can apply them in your online business for maximum results. You'll get a complete overview of the system's functionality, so you'll better understand how it works and how you can be successful online with us.

  • System Orientation & Introduction

    In this introductory video you'll get a quick introduction to the system, including the basics like how to log in, how to get help and generally how to find your way around. You'll also learn how to do some of the basic tasks needed to run your online business - like editing a web page. Recommended for beginners.

  • Using Sitewalk

    This video covers how to use Sitewalk to quickly and easily make changes to your site.

  • Creating and Adding Web Pages

    In this video tutorial, we go through how to add a new web page to your site. We cover web page creation, and how to link those pages into your navigation menus.

  • Dynamic Menus and Navigation

    Here we discuss how to create and manage a dynamic menu, which is usually the main method of navigation throughout your site. You'll see how to change menu structure add new menu items, as well as how to link to different types of pages and content.

  • Blogs Overview

    This video discusses creating a blog and adding it to your site. We cover how to post and how to link to your blog from your pages. You'll also learn how you can customize your blog to look exactly how you want it to look!

  • Using the WYSIWYG Editor

    Here we cover the online editor in detail. You'll learn how to find your way around the editor, how to set page titles, cutting and pasting from other programs, inserting images and links, and more.

  • Using and Creating Site-Wide Templates

    In this video you'll get an introduction to templates in the system. Learn why you should use templates, what they are, how they work, and how to create them yourself.

  • Capturing Leads with Web Forms

    In this video we cover how to create and modify web forms. You'll learn how to replace an existing webform with an updated version, and how to view your web form submissions that have been captured in your built in customer database.

  • A comprehensive overview of eCommerce functionality

    After watching this video you'll have a better understanding of the power and range of features available to you to set up your online shop to sell your products. You'll see how catalogues and products work together and how to add new products to your shop.

  • Setting up Shipping Options

    In this video you'll learn about our flexible shipping options capabilities. We'll take you through how you can define your own shipping options in your shopping cart so that you can charge your own custom shipping fees to suit your business.

  • Using Email Marketing Campaigns

    In this video you'll get a quick overview of how to use the system's email marketing capabilities. You'll see how to create both once-off campaigns and loyalty campaigns, to get your clients coming back to your online business again and again!

  • Using Lists for targeted Email Marketing

    In this video you'll learn what Lists are and how to manage them for effective email marketing.

  • Customer Database Overview

    In this overview video, you'll learn how customer records work in the system. You'll understand how to work with customer data, and how to create specific customer reports to segment your customer database.

  • Managing Users & Roles

    In this video you'll learn what users and roles are and how they work together. You'll also see how to add users and how to configure roles correctly.

  • Adding your Domain Name

    In this tutorial you'll learn what you need to do on our side to set the system to use your own domain name, such as Remember there are steps to be taken external to this system though!

  • Using Workflows

    Here we explain what a workflow is and how you can use them as a valuable customer service tool. You'll learn how to manually trigger workflows, how to create and modify a workflow, and how to notify external parties and customers as part of a workflow. We'll also cover workflows for online shop orders and more.

  • Import Data

    In this video you'll learn about the importing features of this system. You'll understand how to setup your import file so you can easily and quickly import information specific to your company into this system.

  • Using Categories

    In this video you'll learn about Categories, which are used to help organize your site content via classification. (Please note, these are unrelated to Catalogs in your online shop.)