Multiple Lawsuits Emerge for Non ADA Compliant Sites

A few weeks ago we received a call from a prospect in the hotel industry that was hit with a lawsuit for non-ADA compliance, which included not having a website that was accessible to the blind. Their website lacked the correct, back-end info that is required for screen readers to easily return the right information to their disabled users.

Bringing a website to ADA compliance requires a set of rigorous tasks that need to be completed on a website, mostly for images that are on sites–as was the case with our, now client.

First, we ran the site through our ADA compliant software to detect all the errors and then worked quickly to correct them. One of the major issues we detected was that none of the images on their site had the required information that screen readers need to explain what is being viewed on the screen. It took a few hours to ensure that all errors were revised, but we knew it was worth it–for both parties involved in the lawsuit.

Several businesses have been targeted by federal disability litigation for having a website that is not accessible to the blind. Restaurants, retail store, art galleries and banks are just some of the industries involved in these lawsuits. And the amount of suits are progressively increasing. In fact, “the number of website-access lawsuits filed in federal court reached 2,250 in 2018, almost three times the 814 filed in 2017, according to law firm Seyfarth Shaw LLP. Most of the cases have been filed in New York and Florida, the firm’s data shows, though a recent appellate decision is likely to prompt more action in California.” (The Wall Street Journal)

Read Full Wall Street Journal Article:

Recent Posts

A Service Plan: Full Coverage Website Insurance

Website Service Plans, also dubbed Maintenance Plans, have a key role in what has become known as grabbing and staying power. That is, your site’s capacity to almost immediately grab the (positive) attention of users, which of course is done mostly with visual cues, even superficial ones. Then comes the tricky part of having them hang around long enough, or stay, to explore your corporate ethos, service offer, brand identity, and content messaging, ultimately to become leads or right-out clients.

Read More »

How Much Does it Cost to Maintain My Website?

Less than one year ago, this blog discussed the costs of setting up a website. The varying gap between DIY and custom-designed websites was addressed and we established several industry benchmark figures… which are, of course, guidance against which to rebound your budget. And so, we established that…

Read More »

Does My Website Need to Be ADA Compliant?

Updates, especially in the form of WCAG (Web Content Accessibility Guidelines), and further addenda to legislation, standards, and best practices made it abundantly clear that, at first, the Americans with Disabilities Act was primarily geared at local and state government websites.

Read More »

Improve Accessibility for the Disabled

Remediation is the name we give to the actions taken to make your website accessible and compliant. Making a website ADA compliant doesn’t happen in a day. It’s a process, so be calm but be steady. Here are some of our favorite practical tips.

Read More »
Scroll to Top